despite the supposed 'deluxe' experience, I faced frustration with non-functioning lights and a television that took ages to set up. plus, I definitely expected more than just a lukewarm pot of coffee upon arrival. I almost gave a glowing review, but I just couldn't! Next time, a simple 'thank you for waiting' would go a long way.

clean modern design, well-appointed room, handy exercise room

Two lights out, one not even with a bulb!!! Check-in took a frustrating 20 minutes, and I had to deal with a shower drain that wouldn’t work despite holding the stopper!!! No one answered our call for directions!!!

Excellent stay with great breakfast options

I had a wonderful experience during my one-night stay. The room was tidy and had a super comfy bed, which made for a great night's sleep. The breakfast was satisfying with all the essentials like bacon, eggs, and fresh coffee, ensuring I started my day right. However, a bit more attention to the cleanliness of the microwave in the room would enhance the overall experience.

We had a solid stay while visiting local spots like Cherokee Casino and Natural Falls State Park. The staff were very accommodating, checking in on my partner when he was unwell. The breakfast was surprisingly great, making mornings less hectic for our large family with 5 teenagers and 2 children.

My children wished for more family-friendly snacks available late.

the breakfast had a slim selection compared to other locations.

I appreciated the clean, modern design of the hotel, which featured spacious common areas perfect for relaxing. The convenient access to amenities made my stay comfortable and enjoyable, especially with easy navigation for seniors like myself.

More comfortable seating in the common areas.

Room was spacious, but the microwave was unclean during my stay.

Recommend it for family retreats

So we stayed for 1 night, and I gotta say, the breakfast? It was pretty solid. They had those large coffee cups, one of my biggest pet peeves is those small ones, and the bacon was crispy, like how it should be!

It wasn’t exactly cheap, but still, it was acceptable.

Great experience during our stay! The breakfast was delicious and filling, and the fitness center was very nice. Unfortunately, the microwave in our room was not clean, which was disappointing.

I had a very comfortable stay at Holiday Inn Express. The lobby provided ample space for working, with cozy nooks and reliable internet connection. Breakfast met my expectations, featuring plenty of options like bacon, eggs, and oatmeal, served with large 12 oz coffee cups—a detail I greatly appreciated. The room was clean and well-maintained, and the water pressure in the shower was excellent.